YOUR TRIP INCLUDES
> Accommodation with breakfast, in our selection of hotels
> Local excursions with specialized guides in regular or private services, as indicated in the itinerary
> Includes transfers from the airport in regular or private services, as indicated in the itinerary
> Permanent staff assistances in each destination and 24-hour emergency cell phone
We require an advanced small preliminary itinerary design fee. The Travel Planning Fee ensures that you receive that incredible level of planning and support from our team. If you book your trip within the next 3-weeks of your consultation, the consultation fee is deducted from the price of your trip.
Reservations must be confirmed by paying 30% of the cost of the program. The trip’s balance must be cancelled 60 days before its beginning. In case the booking is made with 60 days or less than 60 days of the beginning of the trip it, the total cost must be paid.
In particular cases consider as non-traditional tourism such as cruises, expeditions, etc. bookings must be confirmed by paying a percentage that can vary between 40% and 50% of the total price of the program, and it will be indicated at the invoice.
If you cancel your tour, the following cancellation penalties (expressed as percentages of the total tour price) will apply. In great part for this reason, we strongly recommend you obtain travel insurance.
All cancellations must be made with written notice and the following penalties will be applied once received:
>Between 60 and 41 days prior the beginning of the services, 60%
>Between 40 and 31 days prior the beginning of the services, 80%
>Between 30 and 0 days prior the beginning of the services, 100%
>The deposit of 30% of the trip has no refund.
>The penalty percentage refer to the 100% of the travel program.
>In special occasions such as long weekends, Holy Week, high season, Christmas and New Year, independently of the anticipation of the services cancellation, there will be no refundable amounts.
>Once the trip has started there will be no refund.These policies does not apply for flights, cruises, expeditions or any program considered nonconventional tourism (see “Special conditions”).
The tour price does not include travel insurance.
We strongly recommend that all participants purchase comprehensive travel insurance, and consider the purchase of “cancel for any reason” coverage. Included in the policy should be coverage for all air travel, trip cancellation/interruption, baggage, accident/life, medical expenses, air ambulance, loss of effects, and all other expenses which might arise as a result of loss, damage, injury, delay, or inconvenience occurring to you.You agree to assume all costs of medical care and transportation that is provided to you, and any minors traveling with you, during the tour.
Please note that most companies offering travel insurance require the policy to be purchased within 14 days of the initial trip deposit or payment in order to cover pre-existing conditions or to provide for “cancel for any reason” coverage. Fortunately, nowadays more and more travel insurance providers offer pandemic coverage, and most companies provide at least some degree of coverage for potential Covid-related issues.
Please note that in many cases it is not possible to obtain refunds from suppliers once we have forwarded deposits for your tour to them. Any refund under this section will be less our itinerary design fee or itinerary planning fee , and any and all non-refundable deposits and cancellation fees that we have paid to suppliers and other third parties to provide components of your tour.
PASSPORTS, VISAS, ENTRY REQUIREMENTS
It is your responsibility to obtain valid and effective documentation, including passports, visas, permits, and vaccinations, where necessary. You also assume complete and full responsibility for checking and verifying any and all passport, visa, vaccination, or other entry requirements to enter each country you will visit, including day visits such as the Brazilian falls excursion in Iguazú.
You are solely responsible for any adverse consequences resulting from missing or defective documentation.All travelers, regardless of the holder’s passport, must check with the consulates of the countries being visited to determine if a visa is required for their nationality.
Please check requirements carefully, as many countries require passports to have at least 6 months remaining validity from the date of return, and at least 2 blank pages.
> Hotels will be definitely confirmed once the first payment is done. Suggested hotels may be replaced with similar options in case there is no availability.
>The airline fares are only guaranteed with the ticket issuing. Please confirm with your credit card if you have the necessary limit and it is authorized for this payment.
> Across Argentina & South America will review each cancellation in good faith and will be flexible, whenever possible, with the cancellation penalties, in collaboration with the contracted hotels and providers.
Date changes depend on the penalty and availability that each airline applies. Refunds depend on the airlines conditions. Rescheduled times by the airline cannot be changed by Across Argentina / South America.
Cancellations policies will be advised in each particular case. The Cruise Company has the right to cancel any of its departures. In that case, the cost will be refunded to the passenger.